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How to get full refund from Cathay Pacific?

  • Writer: Anna Smith
    Anna Smith
  • Oct 24, 2024
  • 3 min read

Cathay Pacific is a preferred choice for many travelers due to its flexible refund policy, which allows passengers to receive a full refund. However, specific criteria must be met in order to qualify for the full refund. Passengers can receive a full refund if they cancel their ticket within 24 hours of booking and at least seven days before the scheduled departure. Additionally, if the airline cancels the flight, passengers are also entitled to a full reimbursement. It's important to carefully review the airline's policy before proceeding with the cancellation.


Refund Policy of the airline


In order to prevent financial loss, it is crucial to understand the airline's refund policy before proceeding with the cancellation. As per the airline's regulations, a passenger will receive a full refund if they cancel their flight ticket within 24 hours of booking. Furthermore, there are other alternatives available to receive a complete reimbursement. The airline's policy is described below:


  • In specific scenarios, like flight cancelation or being denied boarding, you can ask for a refund of the unused portion of the airport tax.

  • In the event of a flight cancellation by the airline, passengers who choose not to board the alternative plane will receive a refund.

  • Booking fees, reissuing fees, or payment surcharge fees are non-refundable.

  • Passengers have the right to receive compensation for fully flexible tickets, regardless of their travel class.

  • According to Cathay Pacific refund policy, passengers are eligible for a full refund if they cancel their ticket within 24 hours of purchase and at least seven days before the scheduled departure.

  • During a crisis, such as the passing of a loved one or a health issue, individuals have the right to receive a complete reimbursement.


Does Cathay Pacific offer full refunds?


Passengers on Cathay Pacific are eligible for complete refunds. However, passengers must meet certain requirements in order to receive a full refund. You can get a complete refund if you cancel your ticket within 24 hours of buying it and seven days prior to the planned departure. Additionally, passengers will be charged a cancellation fee by the airline if they cancel after this window. Furthermore, you are also eligible for a complete refund if the airline cancels the flight directly. 


How do I get a refund from Cathay Pacific?


To obtain a refund from Cathay Pacific, you can either fill out the refund form on their official website or contact their customer service. When seeking a refund from the airline, it is important to visit the airline's official website and fill out the refund form. Moreover, if you bought your ticket directly from Cathay Pacific, you can go to Manage Booking and submit a refund request. Alternatively, you can also speak with a customer service representative of the airline to ask about the refund process. Nonetheless, it is necessary to carefully review the terms and conditions associated with your ticket before proceeding with the refund request.


Conclusion 


Passengers have the option to request a refund for their cancelled flight by reaching out to an airline customer service representative or by completing the refund form on the airline's website. If the cancellation is made within 24 hours of booking and seven days before the scheduled departure, a full refund can be obtained. Thus, before making the cancellation do read the airlines refund policy properly to avoid paying any kind of extra cost. 


 
 
 

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