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How do I contact Qatar Airways lost and found?

  • Writer: Anna Smith
    Anna Smith
  • Mar 27
  • 3 min read

If you lose any of your baggage or any other items while traveling with Qatar Airways for any reason, the company may be contacted in the following ways:

 

1. For lost items, you can write to the Qatar Airways Reference Support team at fpco@qatarairways.com.qa. Include the required information regarding your flight and the items ingested by the airline.

 

2. At Hamad International Airport, you can go directly to the Baggage Services office behind the baggage carousel, where helpful attendants will assist you in looking for your lost items.

 

3. You may also report your case for mishandled luggage on the website, where the baggage services section contains a form that requires some basic information regarding the lost items.

 

4. Any loss can be reported at the baggage services desk at the airport you arrived in, where they will assist you in filing your claim.

 

How to report a lost item in Qatar?

 

The process of reporting a lost item while in Qatar is very simple. It provides an online option for reporting lost items by going to haqiba.qatarairways.com.qa/ReportInquiry. Just enter all your flight details and the description of the lost item, and submit the report. And if you're located at the arrival airport, go directly to the counter for assistance with lost baggage. 

 

If you lose something at Hamad International Airport, the nearest HIA Information Desk may assist you. Alternatively, you can email the HIA Lost Property Office for inquiries. For immediate assistance, please visit the Baggage Services Office behind baggage belt number 1.

 

How do I contact Qatar Airways about lost items?

 

Qatar Airways lost and found: You can still get help if you've misplaced something while traveling with a different airline than Qatar Airways. Contact Qatar Aviation Services Lost and Found by email at llqas@qataraviation.com

 

If you are tracing the lost baggage through Qatar Airways, below are some essential steps that you can follow to facilitate the tracking procedure and you can also contact Qatar Airways Customer Service.

 

Track with Automated Baggage Tracking System

 

Qatar Airways has an automated baggage tracking system for lost baggage. You can insert your details from the baggage claim and keep everyone updated regarding its status online through the Qatar Airways website.

 

Tracking Baggage When Records Are Missing

 

If your baggage records are missing, or you have a WorldTracer file number, you may request baggage tracking. 

 

Fill in a Passenger Property Questionnaire

 

If your bag remains unclaimed, you must complete a Passenger Property Questionnaire. This form outlines specific details about the lost item and is meant to help search for recovery. 

 

Upload Supporting Documents

 

You will also need to upload supporting documents when you file a report for a lost item that will aid in verifying your claim. These documents could include:

 

  • E-ticket

  • Boarding Pass

  • Baggage Tag Number

  • Photo of the Baggage

 

These actions will improve your chances of retrieving lost baggage and processing your claim as quickly as possible.

 

Conclusion

 

Passengers may use different methods to report and recover lost items during a Qatar Airways trip. These include telephone and email assistance from their support staff or physically visiting the Baggage Services office at the airport. The best means of recovering possessions quickly is through an automated baggage tracking system, completing necessary forms, and submitting documents.


 
 
 

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